Refund Eligibility

Customers may be eligible for an online refund when a return meets the applicable return terms and conditions and is approved by GD STORE.

How the Process Works

• Submit your return request with order details.
• We review the request and applicable conditions.
• Once approved and processed, the refund is initiated online.
• GD STORE aims to complete the refund within a maximum of 10 days, subject to payment-provider or bank processing times.

When a Refund May Not Apply

Refunds may be declined where the return does not meet the applicable conditions, the request is outside the permitted window, or the product does not qualify under the Return Policy.